FAQ

Welcome to FSS ACS ACCESS CONTROL SERVER

The solution and consequently the service lies in the flexibility of the platform and the universality of the solution design.
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Q: What is FSS ACS (Access Control Server)?
FSS ACS(3D Secure) online security feature that is powered by Visa and Mastercard for credit card transactions that are carried out online. This feature protects you from unauthorised online transactions as you will be required to provide a one-time password (OTP) that is sent to your registered mobile number when you make any online transactions on websites that have incorporated the "Verified by Visa" or "MasterCard SecureCode" sign.
Q: How does FSS ACS protect me against unauthorised transactions?
FSS ACS protects you against unauthorized online transactions as you will be required to enter a one-time password that will be sent to your mobile number and email address before you can complete the online transaction. This additional authorization step ensures that only you as the cardholder will have the password required to complete the transaction.
Q: Do I need to apply for a new Bank credit card to enable the 3D Secure feature?
No, the 3D Secure feature is applicable across respective bank credit cards.
Q: How can I update my mobile number and email address?
You can update your mobile number and email address to Bank,Bank can provide the mobile change request to FSS ACS through Batch upload.
Q: Is the 3D secure authentication process applicable for all online transactions?
No, this additional authentication process is applicable only to websites that have enabled the security feature. You will be able to identify if the website is enabled for 3D Secure if the "Verified by Visa" or "MasterCard SecureCode" sign is displayed on the website.
Q: What if the website does not have the 'Verified by Visa' or 'MasterCard SecureCode' sign?
For websites that have not enabled the 3D Secure feature, you will not be required to go through the one-time password authentication process for your online transactions.


Contact

Financial Software & Systems (P) Ltd.

G4 1st Cross Street SIPCOT IT Park, Rajiv Gandhi Salai(OMR) Siruseri, Navalur, Chennai, Tamil Nadu - 603 103 India Tel: +91-44-4741 5600 Fax: +91-44-4741 5601 E-mail : info@fss.co.in

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